FAQ

Using LumaBelt

How long is each session?

Most people use LumaBelt for 10–20 minutes a day. Choose a 5, 10, 15, 20, 25 or 30-minute timer and it switches off automatically.

What do the modes do?

LumaBelt has 4 light modes: 660nm red, 850nm near-infrared, both combined, and a pulse mode. Most people use combined. There are also 5 intensity levels.

Where can I wear it?

Lower back, waist, stomach, shoulders, knees and legs. The adjustable strap fits most body sizes. For best results the LEDs should face bare skin.

Does it get hot?

The LEDs give off a gentle warmth. Start on a lower intensity and work up. Stop if anything feels uncomfortable.

Can I use it without a wall outlet?

Yes. LumaBelt runs from the included US wall adapter or any USB power bank (power bank not included).

Orders & shipping

How much is shipping?

Shipping is free on every US order. LumaBelt ships from our US warehouse.

How long does delivery take?

Orders are processed in 1–3 business days, and most arrive within about 3–8 business days after that. You'll get tracking by email when your order ships. See our Shipping page.

Do you ship outside the US?

Not yet — we currently ship to the United States only.

Returns & guarantee

What if I don't love it?

You're covered by our 60-day money-back guarantee. See our 60-Day Guarantee & Returns page for how it works.

What if it arrives damaged or stops working?

Contact us within 60 days with a photo or short video and we'll send a replacement or refund at no cost to you.

Safety

Is LumaBelt a medical device?

No. LumaBelt is a wellness device for relaxation. It is not intended to diagnose, treat, cure or prevent any disease.

Who shouldn't use it?

Check with your doctor before use if you are pregnant, photosensitive, taking photosensitizing medication, or have a medical condition. Don't look directly into the LEDs.

Still have a question?

Message us on our Contact page and a real person will reply within 1–2 business days.